Last Updated: August 27, 2026
This Broker Privacy Policy explains how Broadsy Technologies Pvt. Ltd. ("Broker Enquiry", "we", "us", or "our") collects, uses, stores, discloses, and protects information within the Broker module of the Broker Enquiry platform — the feature used to onboard, manage, and track independent brokers, channel partners, and their referred leads.
By accessing or using the Broker module, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information through the Broker module:
A. Broker Account and Profile Information
When a broker is onboarded or an account is created, we may collect:
Name
Email address
Mobile or telephone number
Agency or firm name
RERA registration or licensing details, where applicable
Username and login credentials
Profile and account preferences
B. Broker KYC and Verification Documents
Businesses may upload documents relating to a broker, where applicable, including:
Identity verification documents
Address proof
Licensing or registration certificates
PAN, GST, or other business documents
Bank or payout account details, where used for commission processing outside the platform
C. Referral and Lead Information
Businesses and brokers may enter, upload, or manage information relating to leads referred by a broker, including:
Name
Contact number
Email address
Property preferences and requirements
Budget and project interest
Referral source and broker attribution
Communication and follow-up history
Call notes and customer interactions
Site visit details and feedback
D. Commission and Payout Records
Where commission-tracking features are used, we may process information such as:
Commission structure or rate agreed with a broker
Commission amounts calculated per referral or deal
Payout status and history recorded within the platform
We do not process or hold actual funds — this data reflects records entered by the business or broker for tracking purposes.
E. Automatically Collected Information
When a broker or business user accesses the Broker module, we may automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages and features accessed
Date and time of access
Usage activity
Cookies and similar technologies
We may use information collected through the Broker module for the following purposes:
To provide, operate, and maintain the Broker module
To onboard and verify broker accounts
To attribute and track leads referred by brokers
To assign broker-referred leads to sales executives
To schedule and track follow-ups and site visits for broker-referred leads
To calculate and record broker commission entries
To generate broker performance reports, dashboards, and analytics
To provide notifications and reminders
To provide customer support
To improve platform functionality and user experience
To maintain security and prevent unauthorized access
To comply with applicable legal obligations
To communicate important service-related information
The Broker module is designed for businesses to manage their broker network and broker-referred leads.
If you are a business using our platform, you may upload or collect personal information about brokers, their referred leads, or other contacts ("Broker Data").
You are responsible for ensuring that you have the necessary rights, permissions, notices, and lawful basis to collect and process Broker Data through our platform — including obtaining any consent required from the broker or the referred lead.
We process Broker Data primarily to provide and maintain the Broker module and according to your instructions, subject to applicable law and our agreements with you.
The Broker module may allow businesses to receive or record leads referred through:
Individual brokers
Broker firms or agencies
Channel partner networks
WhatsApp or other communication tools
Other integrated platforms
When a third-party service is connected, information received through that integration may be processed within the Broker module according to the functionality enabled by you.
Your use of third-party services is also subject to the privacy policies and terms of those third parties.
Where communication features or integrations are enabled, the Broker module may process contact information and communication-related data to:
Send updates to brokers about their referrals
Send reminders about follow-ups or site visits
Notify users about broker activity or commission entries
Facilitate communication between businesses, brokers, and referred leads
Users are responsible for ensuring that they have obtained any required permissions or consent before sending marketing or other regulated communications through connected services.
We may share information only where necessary for legitimate business and service-related purposes, including with:
Authorized users within your organization
Service providers and technology partners that help us operate the platform
Third-party integrations that you choose to connect
Professional advisers, where necessary
Government authorities, regulators, or law enforcement where required by applicable law
A successor organization in connection with a merger, acquisition, restructuring, or sale of assets
We do not sell personal information, including broker data, to third parties for their independent marketing purposes.
We take reasonable administrative, technical, and organizational measures to protect broker and referral information against unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include:
Access controls
Role-based permissions
Authentication mechanisms
Restricted access to sensitive information, including KYC documents and commission data
Secure data storage practices
Monitoring and maintenance of our systems
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
We retain information for as long as reasonably necessary to:
Provide the Broker module
Maintain broker and user accounts
Meet legal, accounting, or regulatory requirements
Resolve disputes, including commission-related disputes
Enforce agreements
Maintain legitimate business records
Broker Data may be retained for the duration of the applicable broker relationship and thereafter as necessary for the purposes described above, subject to applicable law and contractual obligations.
Depending on applicable law, brokers and other individuals may have rights relating to their personal information, including the right to:
Request access to their personal information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request information about how their data is processed
To exercise applicable rights, please contact us using the contact information provided below.
If you are a broker or referred lead whose information is entered into the platform by a business, you may need to contact that business directly, as the business controls the Broker Data entered into the platform.
We may use cookies and similar technologies to:
Keep users logged in
Remember preferences
Maintain platform functionality
Understand how the Broker module is used
Improve performance and user experience
Enhance security
You may be able to control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website or platform.
The Broker module is intended for business and professional use and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Your information may be processed or stored in locations where we or our service providers operate. Where required by applicable law, we will take reasonable steps to provide appropriate safeguards for such transfers.
Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party service before providing personal information.
We may update this Broker Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Broker Enquiry Operated by Broadsy Technologies Pvt. Ltd.
Email: sales@broadsytechnologies.com Phone: +91 9033602129 Website: www.brokerenquiry.com
© 2026 Broker Enquiry / Broadsy Technologies Pvt. Ltd. All rights reserved.